The Angry Patient: More Research on Patient Experiences

More Research on Patient Experiences, 04/07/2025

Items 1-2 of 2 (Display the 2 citations in PubMed)

Medicaid Patient Experiences with Nurse Practitioners and Other Providers: A Big Data Analysis.

Emory DJ, Kippenbrock TA.

J Patient Exp. 2025 Mar 25;12:23743735251331350. doi: 10.1177/23743735251331350. eCollection 2025.

PMID: 40144536 Free PMC article.

"My Quality of Life is Not There. I'm Dying Here. I Cannot Take This Anymore." Exploring Patient Experiences With Surgical Wait Times in Otolaryngology: A Mixed Methods Study.

Vanderhout S, Taneja S, Hamour A, Monterio E, Chung J.

J Otolaryngol Head Neck Surg. 2025 Jan-Dec;54:19160216251321456. doi: 10.1177/19160216251321456. Epub 2025 Mar 17.

PMID: 40098263 Free PMC article.

More Research on Patient Experiences, 03/06/2025

Items 1-8 of 8 (Display the 8 citations in PubMed)

1.	Transition and Life-Long Care for Adults With Cerebral Palsy: A Patient Group 'Too Hard to Impact!' Are We Still Sending Young People 'Off a Cliff'? Turner S, Nash C, Goodwin J, Smith J, Fairhurst C, Cadwgan J. J Eval Clin Pract. 2025 Feb;31(1):e70011. doi: 10.1111/jep.70011. PMID: 40019844 Free PMC article.
2.	Effect of the provision of estimated waiting time on patient satisfaction with the Emergency Department: A randomized controlled trial. Almulhim KN, AlMudayris LA, Alshehri ZK, Alnawah AK, Aljeri DA, Hadadi AS. J Family Community Med. 2025 Jan-Mar;32(1):36-43. doi: 10.4103/jfcm.jfcm_173_24. Epub 2025 Jan 17. PMID: 40018334 Free PMC article.
3.	Developing patient-reported experience measures to evaluate an Emergency Department Outreach Programme for people experiencing homelessness in Toronto, Canada: a community-based participatory research study protocol. Xiao S, Handford C, Pinto A, Snider C. BMJ Open. 2025 Feb 26;15(2):e094621. doi: 10.1136/bmjopen-2024-094621. PMID: 40010844 Free PMC article.
4.	Identifying Patient-Reported Care Experiences in Free-Text Survey Comments: Topic Modeling Study. Steele B, Fairie P, Kemp K, D'Souza AG, Wilms M, Santana MJ. JMIR Med Inform. 2025 Feb 24;13:e63466. doi: 10.2196/63466. PMID: 39993226 Free PMC article.
5.	Poor quality care in healthcare settings: an overlooked epidemic. Kumah A. Front Public Health. 2025 Jan 24;13:1504172. doi: 10.3389/fpubh.2025.1504172. eCollection 2025. PMID: 39957980 Free PMC article. Review.
6.	Exploring a Co-Designed Approach for Healthcare Quality Improvement-Learning Through Developmental Evaluation. Kovacs Burns K, George M. Healthcare (Basel). 2025 Feb 3;13(3):311. doi: 10.3390/healthcare13030311. PMID: 39942500 Free PMC article.
7.	Features and effectiveness of electronic audit and feedback for patient safety and quality of care in hospitals: A systematic review. Soresi J, Bertilone C, Banks E, Marshall T, Murray K, Preen DB. Health Informatics J. 2025 Jan-Mar;31(1):14604582251315414. doi: 10.1177/14604582251315414. PMID: 39915942 Review.
8.	Measuring how healthcare organizations respond after patients experience harm: perspectives and next steps. Sokol-Hessner L, Adams J, Hemmelgarn C, Miller B, O'Connor D, Parkerton M, Schweitzer L, Austin JM. Front Health Serv. 2025 Jan 21;4:1488944. doi: 10.3389/frhs.2024.1488944. eCollection 2024. PMID: 39906536 Free PMC article.

Current Research on Quality Improvement in Practice, 10/22/24

Items 1-8 of 8 (Display the 8 citations in PubMed)

1.	A systematic review of the use of unannounced standardized patients (USPs) in clinical settings: A call for more detailed quality and fidelity descriptions and expansion to new areas. Wilhite JA, Phillips Z, Altshuler L, Hernan G, Lambert R, Nicholson J, Hanley K, Gillespie C, Zabar S. Patient Educ Couns. 2024 Sep 13;130:108437. doi: 10.1016/j.pec.2024.108437. Online ahead of print. PMID: 39362059 Review.
2.	Identification of interventions to improve patient experienced quality of care in transitions between healthcare settings: a scoping review. Hindsbak N, Morsø L, Hvidtjørn D, Walløe S. BMC Health Serv Res. 2024 Sep 30;24(1):1155. doi: 10.1186/s12913-024-11609-5. PMID: 39350185 Free PMC article. Review.
3.	Perioperative Quality Improvement in Children's Hospitals Neonatal Consortium NICUs. Bartman T, Joe P, Moyer L. Neoreviews. 2024 Oct 1;25(10):e601-e611. doi: 10.1542/neo.25-10-e601. PMID: 39349409 Review.
4.	Satisfaction in mental health care: Examining psychometric properties of experience of service questionnaire. Bulut Ozer P, Halfon S. Clin Child Psychol Psychiatry. 2024 Sep 28:13591045241287859. doi: 10.1177/13591045241287859. Online ahead of print. PMID: 39340220
5.	A protocol for a scoping review of methodologies used to explore patient experience in post-acute rehabilitation settings. Torok Z, O'Keeffe A, Darley A, Carroll Á. HRB Open Res. 2024 Feb 26;6:5. doi: 10.12688/hrbopenres.13672.2. eCollection 2023. PMID: 39280894 Free PMC article.
6.	Positive Deviance Theory: Leveraging Compliments Data to Guide Strategic Planning for Patient Experience Improvement in a Large Rural Health Care System. Clark KSB, Manohar N, Ahmad J, Oliver BJ. Perm J. 2024 Sep 16;28(3):223-233. doi: 10.7812/TPP/24.008. Epub 2024 Sep 9. PMID: 39246029 Free PMC article.
7.	Patient-Reported Experience Measures to Evaluate and Improve the Quality of Care in Nephrology. Wild HM, Busby A, Mackintosh L, Wellsted D. Semin Nephrol. 2024 May-Jul;44(3-4):151551. doi: 10.1016/j.semnephrol.2024.151551. Epub 2024 Sep 5. PMID: 39242286 Review.
8.	A quality improvement project: Rapid Access Hysteroscopy Clinics with nurse pre-procedural telephone support in the outpatient setting. Wong L, Askew C, Sowden K, Dempster-Rivett K, Malez V. N Z Med J. 2024 Sep 6;137(1602):15-26. doi: 10.26635/6965.6423. PMID: 39236324

Current Research on Quality Improvement in Practice, 7/3/24

Items 1-19 of 19 (Display the 19 citations in PubMed)

1.	"Nothing Is More Powerful than Words:" How Patient Experience Narratives Enable Improvement. Grob R, Lee YSH, Shaller D, Warne E, Matta S, Schlesinger M, Nembhard IM. Qual Manag Health Care. 2024 Jul-Sep 01;33(3):149-159. doi: 10.1097/QMH.0000000000000477. Epub 2024 Jun 26. PMID: 38941581
2.	Patient-Reported Outcome Measures Within a National Multispecialty Surgical Quality Improvement Program. Temple LKF, Pusic AL, Liu JB, Melucci AD, Collins CE, Kazaure HS, Brajcich BC, Fordham MJ, Lapsley JC, Ko CY. JAMA Surg. 2024 Jun 26:e241757. doi: 10.1001/jamasurg.2024.1757. Online ahead of print. PMID: 38922601
3.	Towards the Improvement of Patient Experience Evaluation Items for Patient-Centered Care in Head and Neck Cancer: A Qualitative Comparative Study. Kim EJ, Koo YR, Nam IC. Healthcare (Basel). 2024 Jun 8;12(12):1164. doi: 10.3390/healthcare12121164. PMID: 38921279 Free PMC article.
4.	Quality Improvement Project Reducing Sputum Cultures for Pediatric Patients With a Tracheostomy. Harris B, Kern K, Benner C, Moses J, Artinian H. Hosp Pediatr. 2024 Jul 1;14(7):564-572. doi: 10.1542/hpeds.2023-007125. PMID: 38916049
5.	Improving Resident Physician Participation in Reporting Patient Safety and Quality Concerns. Craig SR, Smith HL, Shaeffer PJ. Ochsner J. 2024 Summer;24(2):118-123. doi: 10.31486/toj.24.0016. PMID: 38912184 Free PMC article.
6.	Association of Patient Reported Outcomes With Caregiver Burden in Older Patients With Advanced Heart Failure: Insights From the SUSTAIN-IT Study. Nguyen DD, Spertus JA, Benton MC, Thomas M, Jones PG, Andrei AC, Wu T, Baldridge AS, Grady KL. Circ Heart Fail. 2024 Jun 24:e011705. doi: 10.1161/CIRCHEARTFAILURE.124.011705. Online ahead of print. PMID: 38910557
7.	Near real-time patient experience feedback with data relay to providers: a systematic review of its effectiveness. Jesus TS, Struhar J, Zhang M, Lee D, Stern BZ, Heinemann AW, Jordan N, Deutsch A. Int J Qual Health Care. 2024 Jun 22;36(2):mzae053. doi: 10.1093/intqhc/mzae053. PMID: 38907579
8.	Patient-perceived barriers to early initiation of prenatal care at a large, urban federally qualified health center: a mixed-methods study. Holt VN, Pelegrí E, Hardy M, Buchin L, Dapkins I, Chuang M. BMC Pregnancy Childbirth. 2024 Jun 21;24(1):436. doi: 10.1186/s12884-024-06630-9. PMID: 38907207 Free PMC article.
9.	Impact of a multi-disciplinary team-based care model for patients living with diabetes on health outcomes: a mixed-methods study. Jacobs J, Dougherty A, McCarn B, Saiyed NS, Ignoffo S, Wagener C, Miguel CS, Martinez L. BMC Health Serv Res. 2024 Jun 18;24(1):746. doi: 10.1186/s12913-024-11062-4. PMID: 38890705 Free PMC article.
10.	Patients in isolation, their physical, environmental and mental health: An exploratory study. Digby R, Kramer S, Yuan V, Ozavci G, Bucknall TK. J Clin Nurs. 2024 Jun 17. doi: 10.1111/jocn.17295. Online ahead of print. PMID: 38887821
11.	Use of Lean Management Methodology to Reduce the Rate of Unfinished Nursing Care in the Emergency Observation Room: A Quality Improvement Project. Yang L, Zhen C, Yao Y. Qual Manag Health Care. 2024 Jun 10. doi: 10.1097/QMH.0000000000000445. Online ahead of print. PMID: 38884632
12.	Routine Collection of Patient-Reported Data to Support the Needs of Primary Care Within an Integrated Healthcare System. Slater M, Baraki AG, Donnelly C. Healthc Q. 2024 Apr;27(1):56-62. doi: 10.12927/hcq.2024.27321. PMID: 38881486
13.	Commentary: Engagement for Research and Quality Improvement - More Than Just Words. Kuluski K, Dainty K, Smith KM. Healthc Q. 2024 Apr;27(1):51-55. doi: 10.12927/hcq.2024.27322. PMID: 38881485
14.	Bridge-to-Home: A Case Study of the Mutually Reinforcing Benefits of Patient Engagement-Focused Quality Improvement Initiatives for Transitions out of Hospital. Hahn-Goldberg S, L'Espérance A, Comeau B, Harrison A, Fancott C. Healthc Q. 2024 Apr;27(1):42-50. doi: 10.12927/hcq.2024.27323. PMID: 38881484
15.	Capturing patient feedback to improve healthcare services. McIntosh GL, Hibberd C, McGregor S. Nurs Stand. 2024 Jun 17. doi: 10.7748/ns.2024.e12274. Online ahead of print. PMID: 38881236
16.	Adding Patient-Reported Outcomes to the American College of Surgeons National Surgical Quality Improvement Program: Results of the First 33,842 Patients from 65 Hospitals. Liu JB, Pusic AL, Melucci AD, Brajcich BC, Fordham M, Lapsley JC, Ko CY, Temple LK. Ann Surg. 2024 Jun 11. doi: 10.1097/SLA.0000000000006382. Online ahead of print. PMID: 38860381
17.	The Perspectives of Healthcare Professionals and Managers on Patient Involvement in Care Pathway Development: A Discourse Analysis. Visser M, 't Hart N, de Mul M, Weggelaar-Jansen AM. Health Expect. 2024 Jun;27(3):e14101. doi: 10.1111/hex.14101. PMID: 38855873 Free PMC article.
18.	Measuring healthcare experiences among people with intellectual disability: a rapid evidence synthesis of tools and methods. Harrison R, Adams C, Newman B, Mimmo L, Mitchell R, Manias E, Alston M, Hadley AM. Value Health. 2024 Jun 4:S1098-3015(24)02405-7. doi: 10.1016/j.jval.2024.05.018. Online ahead of print. PMID: 38843976 Review.
19.	A mixed-methods descriptive study on the role of continuous quality improvement in rural surgical and obstetrical stability: Considering enablers, challenges and impact. Kornelsen J, Cameron A, Stoll K, Skinner T, Humber N, Williams K, Ebert S. PLoS One. 2024 Jun 6;19(6):e0300977. doi: 10.1371/journal.pone.0300977. eCollection 2024. PMID: 38843178 Free PMC article.

More Research on Patient Experiences, 3/27/2024

Items 1-8 of 8 (Display the 8 citations in PubMed)

1.	A 12-Month Randomized Controlled Trial to Assess the Impact of Telemedicine on Patient Experience and Care Continuity. Garg R, Walecha A, Goyal V, Mehra A, Badkur M, Gaur R, Choudhary IS, Talwar Y. Cureus. 2024 Jan 29;16(1):e53201. doi: 10.7759/cureus.53201. eCollection 2024 Jan. PMID: 38425584 Free PMC article.
2.	Between-hospital variation in indicators of quality of care: a systematic review. van der Linde M, Salet N, van Leeuwen N, Lingsma HF, Eijkenaar F. BMJ Qual Saf. 2024 Feb 23:bmjqs-2023-016726. doi: 10.1136/bmjqs-2023-016726. Online ahead of print. PMID: 38395610
3.	Complaint management system and patient satisfaction in grassroots hospitals. Li G, Chen Y, Lou X. Medicine (Baltimore). 2024 Feb 23;103(8):e37275. doi: 10.1097/MD.0000000000037275. PMID: 38394519
4.	Hospital Care for Cancer Patients-Education and Respect for Patient Rights. Borowska M, Religioni U, Mańczuk M. Healthcare (Basel). 2024 Feb 18;12(4):494. doi: 10.3390/healthcare12040494. PMID: 38391869 Free PMC article.
5.	Design and Validation of a Questionnaire to Measure Patient Experience in Relation to Hospital Nursing Care. López-Ibort N, Boned-Galán A, Cañete-Lairla M, Gómez-Baca CA, Angusto-Satué M, Casanovas-Marsal JO, Gascón-Catalán A. Nurs Rep. 2024 Feb 9;14(1):400-412. doi: 10.3390/nursrep14010031. PMID: 38391076 Free PMC article.
6.	Clinical Experience With a Dedicated Neurocritical Care Quality Improvement Program in an Academic Medical Center. Lele AV, Bhananker AS, Fong CT, Imholt C, Walters A, Robinson EF, Souter MJ. Cureus. 2024 Jan 22;16(1):e52730. doi: 10.7759/cureus.52730. eCollection 2024 Jan. PMID: 38384632 Free PMC article.
7.	Improve Advance Care Planning: A Brief Report Discussing Goals of Care Interventions to Improve Communication Among Health Care Teams and Patients Maximizing the Use of the Electronic Health Record Tools. Horecki P, Deming J, Lagunas M, Brustad R, Okuno S, Manz J, Christensen S, Suhail Z. J Palliat Med. 2024 Feb 16. doi: 10.1089/jpm.2023.0580. Online ahead of print. PMID: 38364111
8.	Advancing Virtual at-Home Care for Community Health Center Patients Using Patient Self-Care Tools, Technology, and Education. Modica C, Lewis JH, Bay RC. J Multidiscip Healthc. 2024 Feb 2;17:521-531. doi: 10.2147/JMDH.S443973. eCollection 2024. PMID: 38328633 Free PMC article.