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Special Collections for ENGL 2201: Aeon Management

What is Aeon?

What is Aeon?

Aeon is a special collections materials request management system that has been used by East Carolina University's Special Collections Division since the Spring of 2011.

What does it do?

For you-

Aeon allows our patrons to submit requests to view library materials in advance of their arrival onsite, allowing for quicker access to the materials you want to view. It also allows for you to keep track of what you have viewed in the past, making for more efficient research!

For us-

Aeon helps our staff serve the patron better by giving us instant access to patron records and allowing for enhanced tracking of usage statistics, which aids in both preservation efforts and helping to develop our collections.

What does it not do?

Aeon does not currently support online reference services. Reference inquiries should still be routed through the Special Collections Division's online form.

What if I still have questions about Aeon or making requests?

During our operating hours, contact the Manuscripts and Rare Books reference desk at (252)-328-6671 or by using the online form. You can find out more information by reading the Aeon FAQ page.

Making a Request

There are two main ways to make a request using the Aeon system, via the online catalog or through an online finding aid. 

Aeon requests via the catalog

You will know that an item in the catalog should be requested via Aeon when you see the "Request Material" link displayed as part of the item record. Simply click the link to go to the sign on page for Aeon, sign in using your Pirate ID and password (first time users will be prompted to enter their contact information).

Once signed in, the request form will automatically be populated with all of the information needed to process the request with the exception of the requested viewing date.  Once you have set your preferred date, simply hit the "Submit Request" button and your request will be forwarded to Special Collections staff for processing.

Aeon requests via online finding aids

Information on how to make requests via online finding aids can be found under the "Mauscript Finding Aids" tab of this guide.

First Time Users

To request an item, you must first identify yourself to the library's Aeon system. To do this you fill out a registration form using your Web browser.

Registration has three purposes:

  • Entering your personal information into the Aeon system means you will not have to supply the information again when making future requests.
  • Having your e-mail and regular mail addresses on file with Special Collections enables us to notify you promptly and deliver materials accurately.
  • By specifying a Username and Password of your choosing, you will have secure access to information about your requests. You will also be able to review the list of items you have requested in the past.

Please remember to bring a photo ID with you each time that you visit us.

Tracking Your Requests

When signed in to the Aeon system, users can keep track of requests via the links in the left hand navigation column. In this case, after clicking "In Process Requests", we can see that our requested copy of The Wilmington Shipyard is in the process of being retrieved for viewing while other requests have yet to be processed as they are to be viewed at a later date.