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One Search Help: Feedback and Problem Reporting

Report a Problem with One Search

Additional Help and Reporting a Problem

Please let us know of problems or issues you encounter using One Search.

If you are having a problem accessing a specific e-resource through a One Search link, submit an E-resource Error Report and a staff member will be in touch.

Linking problems and workarounds

Try searching Online Journals and eBooks by typing the name of the publication. Use the citation details to navigate to the year, volume and issue of the specific content you are trying to access.
If you're still unable to get to the full-text, consult with a librarian from Joyner or Laupus Library using Chat Reference; or
Consult the full list of our Get Help services.