Have questions regarding the new RefWorks or need some technical support? Contact our Support Team for help.
E-mail us or telephone us +1- 800-521-0600 ext. 74440 or +1-734-997-4440
Support hours are:
Monday – Friday: 8:00 am – 9:00 pm Eastern Time
In addition, the new RefWorks Support Pages are available at any time.
More information about upgrading to the new RefWorks can be found at: http://www.proquest.com/go/upgrade-refworks
We offer several webinars on many different topics each month. Below are links to our schedule of upcoming sessions and recordings of recent ones.
Upcoming sessions and recordings
Informational webinars presented by the RefWorks Product Manager and recordings of past ones can be found at: http://www.proquest.com/go/upgrade-refworks
Our New RefWorks screencasts are available 24/7 on our YouTube Channel. Click here to begin watching.
RefWorks is now integrated with ProQuest’s Summon discovery service. Researchers have persistent access across both platforms, which allows them to save reference citations, collaborate with colleagues, and share content.